Many of you know that I am a seasoned rail rider. I have spent
days, nay WEEKS aboard Amtrak trains. Truth be told, if I NEVER got on an airplane,
it'd be too soon. Having said that, there are number of things about rail
travel in the US that is NOT good. I will write my thoughts here in hopes of
making your train experience more pleasurable, or to help you go in knowing
what to expect. I will try to organize them by topic.
Packing - You should have 2 suitcases; One IN your sleeper
for all of your needs while you are aboard, and the other you can check through
of items you won't need until your arrival.
Things you will need while you are aboard: Clothes you
will need. Do not plan on anything formal. Casual, around the house clothes are
fine. You will drop food on you when you are eating, you will splash on you in
the bathroom, and if you are drinking something in your room, I guarantee the
train will lurch just as you are raising your glass and spill all over you. I
travel with camo pants. They have lots of pockets for wallet, glasses, iPhone,
money, whatever. Plus, WHEN I spill something, you can't see it. I bring one
shirt for each day aboard. I sleep in sweats and t-shirts. I bring a sweatshirt
(not a hoodie) for if/when it gets cold in my room. I bring my dopp kit with
shampoo, toothbrush, shaver (use an electric aboard, trust me), and other
personal items. You want all these in a dopp kit of sorts so you can bring
everything to bathroom all at once.
In your room: There is a temperature controller in your
room, but don't count on it actually doing anything. The car steward actually
controls the temp in your car and their concept of warm and cold always seem to
be different from mine. In each room, there is an air vent that always blows
cold air. There is a lever that "closes" the vents, but it won't. SO
I always travel with a roll (or more) of duct tape. If it gets too cold in my
room (which it usually does), I cover the vent(s) with duct tape. If it starts
getting warm, I remove ONE strip of tape at a time, until I get the temp right.
I can very accurately adjust my room temp this way. Works every time. Once, I
taped over both vents completely, and cold air came pouring out the lighting
fixtures; I taped over them, too. I travel with a ratcheting screwdriver and
wire cutters. Once, the speaker in my room would not turn off (again, there IS
a controller, but don't count on IT working). I unscrewed the speaker and
clipped the wire. I repaired the "fix" before I got off the train. If
light keeps you from sleeping, bring a sleep mask. In a roomette, it is
impossible to block out the constant hall lighting. It's easier in the bedroom,
and in the family room, light comes in under the door, at the floor; you can block this with
your shoes. If you want to read, there are plenty of reading lights, and each
room has has an overhead light that toggles with a night light that glows a
soft, blue light. There is an electric outlet in each room. I bring a power
strip and multi outlet charger for my iPhone, iPad and Jambox. This keeps my
devices charged up and ready to go. THERE IS NO WIRELESS IN THE SLEEPER CARS.
There was a wireless network on the Southwest Chief. I was able to hook into
it, but it didn't work. On the Coast Starlight there is intermittent wireless
in the Parlor Car and sometimes in the observation car, but don't count on it.
Make sure your phone has a personal hotspot so you can link your iPad (or lap
top) to the phone. In many places the train goes, there is NO phone service.
This would be a good time to get your shower. On the train, you must wear shoes
at all times. Not in your room obviously, but this is a good policy. There is a
treacherous joint where the cars join. I couldn't IMAGINE getting my toe caught
under that. I have a pair of hard soled, fleece line slippers that I wear, with
no sox. They are plenty warm, comfortable and slip right on and off.
In the shower: If you are on the train for more than a
day, you'll want to shower. Amtrak supplies towels, soap, shampoo. May 2016:
no shampoo on the Empire Builder. You probably should bring your own. Unless
you are really sticky about what you put on your hair, you can use what they
provide; it'll be FINE for one or 2 days. I promise your hair won't fall out.
In some showers, you punch a button, and the water runs for 2 minutes, then you
punch the button again; I haven't seen this in awhile, I guess they fixed that.
Sometimes, it takes a REALLY long time for the water to get hot. Be patient.
One interesting thing to note, the shower water dumps right onto the tracks.
Once there was no drain cover and I could see the tracks going by right under
my feet! There is one shower per sleeper; it is downstairs. The best time to shower is right after breakfast, or right after dinner. I have never had to wait for a shower at these times.
In the bathroom: Many car stewards keep the bathrooms
clean and fresh smelling. This is not always the case. If it's not, tell your
steward. They may or may not do something about it. If they don't, go in
another car. Chances are the steward in that car does. When you use the
basin (especially the small one in the bedroom) put your hands at the very
bottom of the basin. The water squirts out fast and you will get splashed. Some
of the fixtures have been changed, but many have not. I don't want my only pair
of pants wet at the crotch for the duration of my ride. If you are particular
about what forestry products keeps your bum clean and fresh, bring your own.
The septic system aboard the train is very fragile, so they use septic system
safe paper products (read: single ply, thin). If you are going #2, line the
bottom of the bowl with toilet paper before you do (trust me on this). As with
the toilet tissue, the paper towels that are supplied are very thin, fold them
in half before you use them. You'll use less and they will work better. Bring
some baby wipes (wet wipes). You can freshen up, and you can wash your face
with them, too. PLEASE, do not put ANYTHING (except the aforementioned paper
product) into the toilets. This can be a REAL mess. Also, after you go, if you
have other business in the bathroom, put the seat down, they don't sell
toothbrushes on the train. Men, put the seat up. And when you miss (and you will)
take a paper towel and clean up.
In the dining car: Please, don't expect gourmet food.
Aboard the Coast Starlight there is the parlor car, where sometime they serve
something special. Typical breakfast fare is a couple different eggs dishes,
oatmeal, continental. If they have it, try the French Toast. Bacon or sausage
on the side is included. They don't always ask if you want it. If the people
sitting with you at breakfast don't get theirs, ask them if you can have it.
You can never get enough protein. You will be offered biscuit or croissant.
Sometimes, the biscuits are dry. Grits are always available, and are sometimes
offered. Don't expect Starbucks coffee. Last I heard, they make the coffee from
a liquid concentrate. It isn't terrible. If you hate paper cups, bring your own
mug; I do & it is ALWAYS a conversation starter. There is always a lunch
special, a burger (overcooked, get the cheese & bacon, it'll help, &
add catsup & mayo), a veggie burger, and some kind of salad. You can ask
for a side salad, and sometimes you can get one (see tipping below). Recently,
aboard the Coast Starlight, I had a wonderful pork shank for lunch, they had it
on the Empire Builder, too. For dinner, there is always a special, a chicken
dish, pasta dish, fish dish and a flat iron steak. I've had them all, get the
steak. Although, on this time out of SJC on the Coast Starlight (May 2016),
there was a wonderful smelling & looking chicken dish (I got pasta). Dinner
comes with a salad (of the crappy side variety), veggies du jour (steamed, I
think, it's hard to tell), and a starch. There is always Newman's Own for salad
dressing, 4 choices; mix the ranch and Italian. I don't THINK they have changed
the menu in at LEAST 15 yrs. For breakfast, you can sit any time as they serve
from 6:00-9:00; there's always a seat. For lunch and dinner, you need
reservations. I haven't gotten this figured out yet. I'm either not hungry yet,
or I'm starving. Dessert is included for lunch and dinner. Make sure you ask
for it if it is not offered. You will have to share a table, you will be seated
with 3 strangers; this can be a GOOD thing, or a BAD thing. You'll find a
different breed of person on the train. Nobody is in a hurry. They sit. They
talk. They hang out. Everybody has a story. Be prepared to chat. I have met
some phenomenal people on the train. If this disturbs you, you can get
your meals brought to your room by your car steward, but be prepared to tip a
little extra, which brings me to my next topic:
Tipping aboard the train: While the stewards and the
dining car workers are union members, their union is not as strong as the
engineer's & conductor's union (yes, they are different). This harkens back
to the day when the car workers were all African-Americans, and the others were
Caucasians. The accepted tip for the car attendant is $5 - $10 per day, per
person. I always double that and I tip the attendant BEFORE I get on the train.
As I show my ticket, I hand the steward the tip and I say, "This is for
you, in case I don't see you when I get off." These overworked Amtrak
employees are on call 24/7, and they have to be as bright eyed and bushy tailed
at 3 AM in Chico, California, as they are at 11 AM in Ottumwa, Iowa. Tip 'em.
Learn their name and use it. They will put up your bed when asked, & take
it down. "Do you need anything, Mr. Clements?" is the way I'm treated
on the train. With the cost of train travel, what's a few extra bucks to get
good service? In the dining car, you calculate your tip on the actual cost of
the meal. When you get a sleeper, meals are included. Figure your tip (use 25%)
at the time you order your meal (don't forget beverages & desert). I always
tip a minimum of $5 for breakfast & lunch, $10 for dinner. I always
get great service: that extra order of bacon or coffee and soft drink at
meals (for which you have to pay, normally). I always learn the name of my
server and use it liberally. I give them mine and we develop a nice rapport that
makes meal time very pleasurable. On the Empire Builder this time, I knew all
of them (Kevin, Connie, Katrina & Liz) and we hung out at long stops. If I
get outstanding service by my car steward, I'll tip them AGAIN when I
get off. This happened ONCE.
Selecting your accommodations: If you decide not to go coach (HIGHLY recommended), you'll
need to decide what type of accommodation you want. I have been in all types,
so I'll comment on my preferences, and why. I suggest you go here to read what
Amtrak posts about accommodation choices:
Roomette: This is suggested for one or 2 people. This is
1/3 of the width of the train (on the site I think it gives the dimensions of
each room). Honestly, for me, this is too small. For 2 people, with the room
set up for day use, you will be bumping knees all day. You can't sit side by
side, or lay down together. It has two bunks, one lower & one upper. There
really is not room for your stuff. There is a small closet to hang your coat.
There are 4 of these on the lower level, and 10 on the upper.
Bedroom: This is for 2-3 people. This is a good choice.
There is plenty of room for you and your stuff; tuba & suitcase. It
includes a bathroom & shower, it is 2/3 the width of the train. This is the
most expensive of the accommodations. I guess because of the private bath and
shower. Honestly, for me the shower is too small. Also, I'd rather not poop in
my room. I'd rather do this down the hall. It IS good, however, if you reach a
certain age and have to tinkle during the night; the loo is right there. There
is a shelf right above the single chair to put your suitcase on, and room under
the bed for a THIN suitcase. The cool thing about this option is that there is
a sliding panel so you can adjoin 2 rooms to make a suite kind of thing. I have
never done this, but it seems like a cool option. These are on the upper level,
5 per car.
Accessible: this is for people who have mobility issues.
Before I had hip surgery this was a good choice for me. There is only ONE of
these rooms per car, so if you need one, better book early. And it is on the
lower level.
Family Bedroom: This is my choice. It sleeps 2-3
adults plus 2 kids. I travelled with 2 suitcases a tuba & my
backpack. PLENTY of room. It is the entire width of the train so if there is
something to see on either side, you won't miss it. The nearest bathroom and
the shower is only 12 steps away. Even in the middle of the night, this ain't
bad. The only thing "bad" about this room is that it is on the lower
level. At many stations, people can see right into the room. Make sure you draw
the curtains if you are changing. Sound like the voice of experience? There is
only ONE of these rooms per car. Again, book early. Oddly, even with the size
of this room, it is cheaper than the bedroom.
Upper level or lower level?: This in an interesting question.
You have this choice only on the roomette. On the upper level, there are people
walking around all the time. This is the passageway between cars. If your car
is near the dining car, you will get a lot of foot traffic walking by your
room. Plus, the upper level sways a bit more. Imagine the wheels being the
center of a circle and the roof being on the circumference. So if the motion
bothers you, this might be an issue. The lower level has virtually no foot
travel, and it sways less. BUT if it is the last car the train (like I had on
the City of New Orleans, a notoriously BAD section of track) it can be a bouncy
and rocky ride, kind of like the last car on a roller coaster. On the lower
level the track noise can be louder. Then you got that "looking in the
window" thing. I prefer the lower level. At stops you can get right out
and back on.
Cars on the train - In addition to the engine(s) and
baggage cars, there are these types of cars:
Coaches. There are airplane types of seats, but better. There are
2 on each side of the aisle, and there is LOTS of room between seats; plenty to
recline and sleep. There is an overhead for your bags. In each car there is a
large space behind the last row. Traveling with a tuba, I put it here for the
duration; it was safe. Most people travel on the train in coach. Fare is
reasonable and it is easy to get tickets. One caution: while the attendant will
keep track of where you have to get off, once they didn't and I ended up 3
hours beyond MY stop.
Lounge - This is sometimes an observation car. This is the BEST
place to look at scenery. It is all windows and the seats are comfortable. Many
times, there is a ranger on board giving great information about the area
through which you are traveling. Food is sold on the lower level, but don't
expect much, and it is not cheap.
Diner - Where you get your meals. Details above.
Sleepers - Where the accommodations are.
There is no figuring where each car is going to be. GENERALLY,
sleepers are right behinds the baggage car, followed by the diner, lounge car
(if there is one) then coaches. Having the diner in the middle, prevents coach
passengers from entering the sleepers. On the Coast Starlight, the parlor car
is between the sleepers and the diner.
Other considerations: When making plans, plan on the train
being late, VERY late. I was almost late making a connection from the
California Zephyr to the Capitol Limited. I left 7 hours to make the
connection. Literally, I made it with 4 minutes to spare. Taking the Sunset
from LA to Kissimmee, Florida, we were 18 hours late. There were a train full
of folks in the next car that were going on a cruise; they missed their boat.
They had to CHARTER a boat to the next port of call to catch up with their
cruise ship. SOMEONE should have told them. I always plan a day between legs of
a trip. You're on a train, what's the hurry? On this trip, we hit somebody. We were stopped for 4 hours while everything was sorted out.
Bring everything into your room that you will need in transit,
jacket, sunglasses, snacks. There is a luggage storage area on each sleeping car, lower level, but frequently accessing your bag is a huge hassle. If
you've checked your big bag through, you cannot get to it until you arrive.
This trip will not be cheap, adding accommodations will triple
the cost of the fare. Plan on it. There are no shortcuts or discounts. There is
a small AAA discount and your NARP (National Association of Rail Passengers)
membership MIGHT help.
There are some "smoke stops" along the way. This is to
slow the train down in the REMOTE chance that it actually gets ahead of
schedule or to change crews. (The train will NEVER leave a station before the
printed departure time). Take the time to go outside and smell the air in
different locales. It's one of the things that makes train travel SO good. If
the conductor (or car steward) says, "Stay on the platform," Stay
on the platform!!! Once in Eugene (on the Coast Starlight), 12 people went
into town, the train left them. They had to get 4 cabs to bring them to Albany
to catch up. 4 cabs ain't cheap to go 43 miles.
When walking THROUGH the train, walk with your stance as wide as
possible. You will minimize the getting thrown around effect as the train
rounds bends. Use your forearms as outriggers against the walls & windows.
Remember, the train is quiet. Please respect your neighbors and
make the kids use their inside voices. Quiet time is 10 PM to 7 AM.
Bring mouthwash. You will be sitting up close and personal with
people at dinner time. And deodorant.
Beautiful post, Tony. Unfortunately, those massive delays are part and parcel of the American train experience, but they are relatively unknown elsewhere. Just the other day, one of the high-speed trains in Sweden lost power and passengers were delayed by a few hours. It made the national news. And, of course, a replacement train was sent. And the passengers are legally entitled to a refund of their ticket.
ReplyDeleteStill, I do love what we have here, Amtrak, NJ Transit...real pieces of history.
This is a great overview! When I get home I plan to print off & share with others!
ReplyDeleteThis is a great overview! When I get home I plan to print off & share with others!
ReplyDeleteLIZ! What a JOY meeting you and Donna. Truly, this is one of the GREAT things about traveling by rail! I hope you are doing well!!
DeleteI'm sure you already know this, but traveling in luxury trains in India is an amazing experience- this post lists the best 7 luxury trains: http://travel.siliconindia.com/news/7-Best-Luxury-Trains-of-India-aid-1070.html
ReplyDeleteI once sat next to the head of the Federal Railway Association (the rail counterpart to the FAA) on a flight.
ReplyDeleteWhen I asked why he was flying, it was to make a meeting in DC on time. Said he, "We only guarantee that the freight arrives on time."
Oh. Lesson learned.